Our carriers with the United States Postal Service and UPS do their best to ensure that all of your packages are delivered to you safely and as efficiently as possible.
However, if you feel there has been a mistake with your shipping details please alert your Post Master or Post Office Branch Manager as soon as possible.
In the case that a package has been marked as delivered, please contact your local post office to see if they may have tried to attempt a delivery but were unable to and is holding the package at their facilities.
If your USPS International Priority package starting with "CJ" is showing a delivery status for a different date or country, please allow 1-2 business days for the tracking to be updated. The Postal Service recycles International Priority tracking numbers and will take the system about 24-48 hours to update in most cases. If you would like more information, please feel free to contact our support team by sending an email to us located on the right hand side or email directly to: support@iamprodigee.com.
Thank you so much for your patience and understanding.